POLICIES

Terms of Service

This website is operated by Omni Hair Connection LLC. Throughout the site, the terms "we", "us", and "our" refer the Omni Hair Connection LLC. Omni Hair Connection LLC offers this website including all information, tools,and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage our "Service" and agree to be bound by the following term and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of  content.

Please read these Terms of Service carefully before using or accessing our website. By accessing or using any part of our site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Returns/Exchanges

Due to the nature of Omni Hair Connection products, there are no refunds or exchanges- NO EXCEPTIONS

We exercise a very strict quality control process to ensure that our customers receive only the Best products and Top Quality Virgin hair.  

An exchange will only be issued if the there is an error on our end- NO EXCEPTIONS 

Shipping Policy

All Units and products are shipped through USPS

 

Due to the time and detail that goes into each custom wig, standard orders are fulfilled within 7-21 business days after the date of purchase. Business days are Monday-Friday, excluding weekends and holidays. 

Ready-to-Ship Units generally ship the next business day.

To avoid delays in shipping, please be sure the shipping and billing address are matching at checkout. We will not edit orders or shipping addresses. The order will be canceled.

ALL MEDIUM TO HIGH RISK ORDERS FOR FRAUD WILL BE CANCELED.